Job Description

Carolina's Collision Center of Greensboro is seeking an experienced and highly organized Body Shop Production Manager to lead day-to-day operations within our collision repair center. This position is responsible for managing workflow, ensuring repair quality, coordinating between technicians, estimators, insurance partners, and customers, and maintaining production efficiency. The ideal candidate is detail-oriented, skilled in leadership and communication, and thrives in a fast-paced, team-oriented environment. Automotive Body Shop Helper Compensation and Benefits:

• Competitive Pay
• Health Insurance

* PTO

* 401(K)

Key Responsibilities:

• Oversee daily operations of the body shop, managing repair orders from start to finish.
• Coordinate scheduling and workload among technicians to maximize productivity and minimize cycle times.
• Ensure quality control standards are met at every stage of the repair process.
• Communicate effectively with estimators, parts departments, and insurance representatives to keep repairs on track.
• Monitor workflow, identify bottlenecks, and proactively resolve production delays.
• Maintain a clean, safe, and organized work environment in compliance with OSHA and company standards.
• Track key performance metrics such as throughput, labor efficiency, and CSI (Customer Satisfaction Index).
• Support the development and training of team members to enhance performance and repair quality.
• Review completed repairs before vehicle delivery to ensure customer satisfaction.

Qualifications:

• Proven experience in a body shop or collision repair production management role.
• Strong understanding of collision repair processes, estimating systems, and insurance procedures.
• Excellent organizational, leadership, and problem-solving skills.
• Ability to manage multiple repair orders and deadlines simultaneously.
• Working knowledge of CCC One, Mitchell, or similar estimating/management systems preferred.
• Valid driver’s license and clean driving record required.

Lead the team. Shape the process. Deliver the best. Apply today! WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Job Tags

Full time,

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