Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

YW02dVBseWdsRFoxR09FdnRxUGFTdmNxdEE9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Remote job, Full time, Work from home, Worldwide, Relocation,

Similar Jobs

Paris Chevrolet GMC

Sales Apprenticeship Job at Paris Chevrolet GMC

Role: Sales Trainee (Apprenticeship Program)Were looking for an enthusiastic, customer-driven individual to join our sales team and help customers find the vehicles of their dreams. No prior experience? No problem! We're all about providing a supportive learning environment... 

Bank of America Corporation

Business Control Specialist - Global Info Security Job at Bank of America Corporation

 ...Specialist reports into the PCG organization, partnering with business function leaders, operations process owners and subject matter...  ...and contribute to the optimization of the organization through continuous improvement and process design and engineering. The... 

TRC Talent Solutions

Marketing Manager Job at TRC Talent Solutions

Job Title: Marketing Manager Location: Marietta, GA Position Overview We're looking for a Marketing Manager / Lead who can take full ownership of our marketing and brand engagement strategy. This role blends creativity, community-building, content creation...

Sodexo

Operating Room Environmental Services Attendant Job at Sodexo

 ...BELLEVUE MEDICAL CENTER - 54009002 Location ID: 54009002 Operating Room Environmental Services Attendant Location: BELLEVUE MEDICAL...  ...with ancillary departments as needed. May be called to assist in an OR suite with limited patient care, i.e., assisting with... 

Priority One Services

Animal Care Technician (CSS Floater) Job at Priority One Services

 ...a high school diploma or GED and must have at leasttwo years experience working with animals in a laboratory animal facility. A diploma in a related science field or equivalent is desired. AALAS certification is preferred and laboratory animal experience is required....