Job Description

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ . **About Us** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place. At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue's luxury landscape. **Your day to day** **We are seeking a detail-oriented Night Audit Clerk to join our luxury hotel team. The Night Audit Clerk will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests.** **Every day is different, but you'll mostly:** + **Assist and oversee all front desk and audit functions from 11 PM to 7 AM.** + **Balance Food & Beverage outlets and post front office accounts.** + **Distribute daily reports and other requested documents.** + **Follow checklists to ensure all duties are completed; sign and date each checklist nightly.** + **Collaborate with staff to resolve guest requests and inquiries.** + **Handle guest check-ins, check-outs, and address any issues or concerns.** + **Communicate effectively with bell staff, drivers, and housekeeping.** + **Manage house/cash bank and deposit keys.** + **Obtain and verify essential guest information, ensuring accuracy and completeness of records.** + **Assign guest rooms according to reservation requirements.** + **Maintain and update the Front Desk logbook.** + **Check for guest mail or messages and ensure delivery.** + **Inquire about guest satisfaction and listen attentively to comments.** + **Thank guests for their stay and assist with future reservations.** + **Oversee the issuance of department keys and maintain a corresponding log.** + **Ensure timely delivery of wake-up calls and express checkout bills.** + **Be knowledgeable about hotel emergency procedures.** + **Adhere to all hotel policies and procedures, including any changes.** + **Perform reasonable tasks as requested by management.** + **Maintain computerized hotel systems.** + **Handle major guest complaints and disturbances.** + **Provide training, guidance, and advice to night employees.** + **Cover shifts for sick or absent employees.** + **Request and manage inventory of supplies for audit staff.** + **Report any discrepancies (physical, financial, or personal) to management.** + **Provide in-room dining services if needed.** + **Other duties as assigned.** **What we need from you** **High School diploma or equivalent. Any combination of education and experience that provides the required knowledge, skills, and abilities is acceptable.** **At least one year of experience working at a hotel front desk in a Night Audit, Front Desk Clerk, or similar capacity. Previous experience in a luxury property is preferred but not required.** **Knowledge of HMS- Opera is preferred.** **Good working knowledge of hospitality accounting systems.** **Ability to read, write, and speak English effectively.** **Sound judgment and decision-making skills.** **All employees must maintain a neat, clean, and well-groomed appearance.** **The hotel operates 24/7. Employees must be aware that shifts may change based on business needs.** **Must be able to obtain a valid WA Food Handler's card within 30 days.** **What we offer** **Compensation is $26.00/hour** **For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked Join us and experience a workplace that values your success, health, and happiness-every step of the way.** **We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.** **We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.** **So, join us and you'll become part of our hotel family.** **Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.** At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job Tags

Part time, Shift work, Night shift,

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