Guest Relations Agent Job at Sales Match, Bakersfield, CA

Ym1pc09seXBramQzR2VNdnZxSGFRUGNtdGc9PQ==
  • Sales Match
  • Bakersfield, CA

Job Description

Job Title: Remote Guest Relations Agent
Hourly Pay: $17 - $23/hour

Summary:

We are seeking a skilled Guest Relations Agent to provide high-quality service and personalized attention to guests. You will ensure a positive and memorable experience by addressing guest needs, handling concerns, and offering tailored recommendations. If you have a passion for hospitality and enjoy making guests feel valued, apply today!

Job Responsibilities:

  • Welcome and assist guests with check-ins, check-outs, and special requests
  • Handle guest complaints and concerns with professionalism, ensuring quick resolutions
  • Assist with transportation, reservations, and excursions

  • Provide information on hotel amenities, services, and local attractions

  • Personalize guest experiences by remembering preferences and making recommendations
  • Ensure all guest interactions are handled efficiently and courteously

  • Maintain accurate, confidential guest records

  • Collaborate with other departments like housekeeping and concierge

  • Support front desk operations as needed

Qualifications:

  • High school diploma or equivalent; degree in Hospitality Management is a plus
  • 1+ years of experience in guest relations, front desk, or customer service
  • Excellent verbal communication and interpersonal skills

  • Strong problem-solving abilities and calm under pressure

  • Detail-oriented with a focus on guest satisfaction

  • Proficiency in hotel management software and office tools

  • Flexible availability, including nights, weekends, and holidays

Perks & Benefits:

  • Competitive hourly pay: $17 - $23

  • Health, dental, and vision insurance

  • Paid time off, sick leave, and holidays

  • Employee discounts on hotel services and accommodations

  • Professional growth and advancement opportunities

  • Friendly and supportive team environment

Job Tags

Remote job, Hourly pay, Work at office, Local area, Flexible hours, Night shift,

Similar Jobs

Dunkin'

Cake Decorator - Baskin Robbins Job at Dunkin'

 ...cakes are premade just need to be decorated Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked...  .../decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking... 

Qualis LLC

Senior Military Operations Analyst Job at Qualis LLC

 ...Qualis LLC is seeking a Senior Military Operations Analyst for an upcoming opportunity in support of the Army 100th Missile Brigade with...  ...Must have an active TS/SCI experience. (Position pending contract award) Benefits Qualis LLC is committed to hiring and... 

DSL Express

Class A OTR CDL Team Driver Job at DSL Express

 ...DSL Express is now hiring OTR CDL Class A Team Drivers! Company drivers with 2+ yrs of experience and a decent MVR/PSP score. Position...  ...stops continually. We dont want guys who are lazy and sit at truck stops all day. This won't be tolerated! If you are motivated and... 

Dental Family

Dental Assistant Job at Dental Family

 ...If you want to work in a fun and professional office with a great, down-to-earth family of patients - look no further! Job Description...  ...the highest of clinical standards. Part-time or Full-time Dental Assistant position available for our offices in Belchertown and... 

SIU Medicine

Office Support Specialist (U) Job at SIU Medicine

Office Support Specialist (U) Location Hybrid work in Springfield, IL : Salary $18.15 - $19.97 Hourly Location Springfield, IL Job...  ...in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy...