Job Title: Remote Guest Relations Agent
Hourly Pay: $17 - $23/hour
Summary:
We are seeking a skilled Guest Relations Agent to provide high-quality service and personalized attention to guests. You will ensure a positive and memorable experience by addressing guest needs, handling concerns, and offering tailored recommendations. If you have a passion for hospitality and enjoy making guests feel valued, apply today!
Job Responsibilities:
Assist with transportation, reservations, and excursions
Provide information on hotel amenities, services, and local attractions
Ensure all guest interactions are handled efficiently and courteously
Maintain accurate, confidential guest records
Collaborate with other departments like housekeeping and concierge
Qualifications:
Excellent verbal communication and interpersonal skills
Strong problem-solving abilities and calm under pressure
Detail-oriented with a focus on guest satisfaction
Proficiency in hotel management software and office tools
Perks & Benefits:
Competitive hourly pay: $17 - $23
Health, dental, and vision insurance
Paid time off, sick leave, and holidays
Employee discounts on hotel services and accommodations
Professional growth and advancement opportunities
Friendly and supportive team environment
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