Join LaSalle Network as we help our healthcare client add a key player to their call center team! We’re hiring a Healthcare Call Center Representative for an onsite role in the heart of River North, supporting a dynamic 9-person department. With a start date as soon as this week, this is a great opportunity to build experience in healthcare administration while helping people navigate their insurance questions.
This team is organized, high-energy, and collaborative—and they need someone who can hit the ground running.
Healthcare Call Center Representative Responsibilities:
Field incoming calls from patients and providers from 8:00 AM to 4:30 PM, Monday through Friday
Help members with eligibility, claims, and benefits-related questions
Assist providers with policy information, including CPT codes and diagnosis details
Healthcare Call Center Representative Requirements:
Previous call center or healthcare-related customer service experience
Background in medical terminology or healthcare settings (hospitals, clinics, etc.) preferred
Familiarity with ISSI and Microsoft Dynamics is helpful, but not mandatory
Dependable, detail-oriented, and eager to learn
Must comply with onsite dress code and be ready for immediate onboarding
This assignment will last 6 months with the potential for longer-term opportunities. If you’re ready to step into a fast-moving, high-impact role in the healthcare space, this is your moment.
LNCS Jessica McCourt
Recruiter | LaSalle Network
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