Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
The **Aircraft Mechanic I** (UH-60) performs maintenance on helicopters, excluding repair of systems according to drawings, blueprints, directives, technical manuals and safety procedures.+ Removes and installs aircraft subsystem assemblies such as engines, rotors, gearboxes...
...may be the right company for you!Medcor is looking to hire an EMT to be a Onsite Health Technician in an occupational health... ...be. We feel we offer more training than most other companies.~Travel! With new clients and projects added daily, there is always an opportunity...
LinguistGAP INTERNATIONAL A unique, purpose-driven, consulting companyABOUT GAP INTERNATIONALGap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing...
MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices...
...relocation will NOT be considered. You'll be working directly with us at Pacific Rail Services and will not be employed by the railroad. About Pacific Rail Services: Pacific Rail Services was founded in 1985. Over the past 37 years, Rail Management Services...