Job Description

Role Overview

Sodexo is seeking a Records Management Supervisor for our Pharmaceutical Client located in King of Prussia, PA .

The Record Management Supervisor is responsible for overseeing the organization, maintenance, and security of all company records—both physical and digital. This role ensures compliance with internal policies and external regulations related to records retention and data privacy. The supervisor leads a team of records management staff, assigns tasks, monitors workflows, and implements best practices for the efficient retrieval, storage, archiving, and disposal of records. The position also involves coordinating with departments to support operational needs and ensure accurate documentation handling across the organization.

What You'll Do

• Fulfils and records information requests in the most appropriate and secure medium. Examples include loans of archived materials, including biological specimens, and preparation of photocopies or image files as appropriate.
• Maintains records of access to original documents to ensure return of materials loaned from the archive.
• Performs categorization (sorting to maintain easily tracked ‘warehouse’ of incoming materials) and data entry of incoming archive materials where necessary
• Archives physical records within the local archive facility including slides, wax blocks and biological specimens stored in formalin where necessary.
• Performs document scanning operations as required, for materials received as hardcopy.
• Regularly checks temperature and humidity chart recorders, according to approved RMA procedures where applicable.
• Accountability for interacting with 3 rd party contractors to ensure secure, accurate hand-off/transfer of materials.
• Responds to customer requests via email, phone or walk-in.
• Ensure training records are current per the client policies.
• Attend relevant job training (including relevant safety training) as determined by the client.
• Supervises other supplier employee’s activities in providing operational archiving services to the client.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Records and archive experience highly desired.
• Demonstrates good attention to detail.
• Demonstrates basic competency in desktop computing tools e.g. MS Office and other office machinery as appropriate.
• Demonstrates courteous, professional, and assertive communication skills – on the telephone, face-to-face and in writing.
• Demonstrates ability to advise / educate clients on basic archiving requirements.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

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