Our client, a subscription-based service company, is seeking a Customer Service Representative to handle inbound customer inquiries via phone, email, and chat. This rapidly growing company serves over 100,000 customers nationwide and prides itself on delivering exceptional customer experiences. The customer service team works remotely and maintains high satisfaction scores through friendly, knowledgeable support.
The Customer Service Representative will resolve billing questions, troubleshoot account issues, process orders, and provide product information. Training is provided through a comprehensive 3-week program covering systems, processes, and soft skills. This role offers stability with a growing company and opportunities for advancement into senior support or team lead positions.Job Type: Full-Time | Work Type: Remote | Industry: Customer Service | Experience: Entry
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