Job Description

We are seeking dedicated and compassionate Crisis Counselors to join our team at a Federally Qualified Health Center (FQHC) in Sacramento. This role involves responding to the 988 hotline, and providing emotional support, assessment, crisis intervention, and treatment/support referrals to contacts. Key Job Responsibilities: + Respond to 988 and Lifeline Crisis communications, hotlines, and provide emotional support, assessment, crisis intervention, and treatment/support referrals. + Consistently and accurately assess each caller for suicide risk following assessment protocols and practices; provide adequate and relevant safety/action planning for each caller. + Offer and provide Follow Up Texts, Chats, and Calls to callers at risk of suicide, suicide loss survivors, and others. + Follow through on Imminent Risk calls to assure emergency contact is made with callers and confirm outcomes or re-engage callers as indicated. + Provide detailed and thorough documentation for all crisis line calls and Crisis Chats/Texts. + Adhere consistently to call management guidelines and all crisis center policies and procedures. + Assist with reporting on crisis center data and outcomes throughout the year. + Assist with maintaining and updating the community resource database. + Maintain confidentiality of all callers, Crisis Chat and Text users, crisis center location, Crisis Center staff, and Crisis Line Policy and Procedures. Employee Value Proposition (EVP): For those passionate about mental health, this is an opportunity to impact and save lives. We seek individuals interested in working in mental health, behavioral health, and community service. As an FQHC, we serve a population of people who are uninsured or insured with government-supplemented benefits (Medi-Cal, Medicaid, etc.). We provide healthcare for an underserved population. Work Environment: Call center environment - onsite Shift Options: + Tues-Sat: 7am-3:30pm (40 hours/week) + Sun-Thurs: 11pm - 7:30am (40 hours/week) + Fri-Mon: 3pm - 11:30pm, 11pm - 7:30am (32hours/week) + Fri-Mon: 1:30pm - 6pm (22.5 hours/week) + Sun-Mon: 10:30pm - 3am (9 hours/week) + Fri-Sat: 7am - 3:30pm, 3pm - 11:30pm (16 hours/week) + Fri-Sat: 8am - 1:30pm, 1:30pm - 6pm (9 hours/week) Shift times include a 30-minute lunch, with the option to extend to a 1-hour lunch, which will extend the shift accordingly. #westpriority25 Pay and Benefits The pay range for this position is $22.64 - $22.64/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA. Application Deadline This position is anticipated to close on May 9, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Temporary work, Shift work,

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